Customer Service Training
Leading Extraordinary Customer Service
Invigorate customer service employees, satisfy customers, augment brand image, improve positive word-of-mouth, and improve repeat business.
Customer satisfaction training seminars provide ways to keep your customer base and increase success in acquiring repeat business.
Take this opportunity to enhance your organization’s intellectual capital with a proactive experience that will advance your employees’ customer satisfaction skills.
Become a participant in any of the customer satisfaction training courses.
CCFL Customer Service Training is intended for non-technical customer service representatives. The course includes on-the-job reinforcement exercises and job aids that support learning, increase retention, and encourage the delivery of exceptional customer service. Customer Service Training is available in English and in Spanish.
Leading Extraordinary Customer Service is the perfect course for:
- Customer service representatives.
- Inside sales/order desk representatives.
- Credit and collection representatives.
Select one of the following formats to get detailed information about the program: