CMI provides creative services for business and senior-level decision makers who proactively seek to deliver an exceptional key-stakeholder brand experience.

Yes, restrooms can be interesting.
CMI is proud to be involved in the restroom restoration for LGA by providing signage design that bridged the transitional guidelines from the old PANYNJ system to the new system. Signage, the ever-present feature of travel; and, the restroom, is one of dozens of world-class amenities and concessions to enhance the customer experience from curbside to gate. A Port Authority spokesperson said, “[The airport is] actually getting phone calls praising the new restrooms!” So, design, once again, plays a key role in enhancing customer experience and strengthening the brand. The brand is the unspoken promise to the customer, their gut expectation. The new bathrooms are an important element of the Project Clean Initiative created by the Port Authority in 2018.
Crystal McKenzie


The Brand Gap

The Brand Gap’s fundamentals are …

The Legacy of Steve Jobs

Thank you, Steve.

Using Social Media 101:

Part 1.

Milliennials and Branding:

How Can SEO
Be Employed?

Immersive Experiential Communications

An army of solutions

The Foundation of Leadership.

3 Qualities for Leadership

How to Create a Word of
Mouth Marketing Plan

How Do I Create the Plan?

Tall Oaks from
Acorns Grow

Launching a successful Brand Campaign

Social Media Marketing

The Basics
Facebook, Twitter, and YouTube…

When Oaks are
Grown Tall

Maintaining Popularity

Search Engine Optimization

An Essential Marketing Tool

Tall Oaks from
Acorns Grow

Expanding through
Brand Loyalty

Search Engine Optimization

How Can SEO
Be Employed?

When Oaks Grow Old

Withstanding Market Change

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